CHAPTER I - Introduction: reforming public sector organizations - Per Laegreid and Koen Verhoest; PART 1 - PROLIFERATION AND SPECIALIZATION: CHAPTER II - The structural anatomy of the Norwegian state: increased specialization or a pendulum shift? - Per Laegreid, Vidar W. Rolland, Paul G. Roness and John-Erik Agotnes; CHAPTER III - The agency landscape in Hungary, 2002-2006 - Gyorgy Hajnal; CHAPTER IV - Specialization and fragmentation in regulatory regimes - Jan Rommel, Koen Verhoest and Joery Matthys; PART 2 - AUTONOMY AND CONTROL: CHAPTER V - Policy and management autonomy of federal agencies in Germany - Tobias Bach; CHAPTER VI - Explaining autonomy in public agencies: The case of Hong Kong - Martin Painter, John P. Burns and Wi-Hang Yee; CHAPTER VII - Determinants of result-based control in Italian agencies - Dario Barbieri, Paolo Fedele, Davide Galli and Edoardo Ongaro; PART 3 - PERFORMANCE AND RESULTS: CHAPTER VIII - The long-run performance of decentralized agencies in Québec - Marie-Ève Quenneville, Claude Laurin and Nicole Thibodeau; CHAPTER IX - Comparing impacts of modes of governance - Marieke van Genugten; CHAPTER X - Are Regulatiry agencies delivering what they promise? - Martino Maggetti; CHAPTER XI - Performance of public sector organizations: Do managerial tools matter? - Koen Verhoest, Bram Vershuere, Falke Meyers and Andrew Sulle; PART 4 - PORT-NPM AND WHOLE-OF-GOVERNMENT:INCREASED COMPLEXITY: CHAPTER XII - Post-NPM responses to disaggregation through Coordinating Horizontally and Integrating Governance - John Halligan; CHAPTER XIII - Increased complexity in public organizations - the challenges of combining NPM and Post-NPM - Tom Christensen and Per Laegreid; CHAPTER XIV - Organizing public sector agencies: challenges and reflections - Koen Verhoest and Per Laegreid.